Voip article: VOIP Phone System - Do You Want These Advantages For Your Business?
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New technologies such as IP Telephony don’t just replace previous ones but allow much greater functionality, increased productivity, enhanced customer service and lower costs than prior technologies. Here are just a few ideas for you to ponder.
Your IP Telephone System provides the following advantages:
This means you use one service provider to provide the voice trunks at each office. Your voice traffic between offices stays on the private network of the carrier. Your voice traffic never has to travel through the public internet.
If done correctly you have the advantage of carrying your voice traffic over the same network that carries your data traffic between offices but through the service provider you have Quality of Service to give voice priority over data. This will also give you a lower cost than the traditional means of a totally private network connecting your offices.
That physical phone or soft phone, located anywhere in the world, is now a phone on your office phone system with all the individual settings that worker has on their phone at the office. Someone calls your office and the call automatically rings the phone at your worker’s home. The caller doesn’t know where the person they’re calling is located. This arrangement can even work for a small one, two, or three person branch office.
You can be located anywhere in the world and the person you call or calls you won’t know where you are. If you’re going to be away for an extended period of time, you may even want to take a regular office phone and set it up on your Internet connection. This arrangement makes use of IP Telephony for your office combined with VOIP using the Internet. IP Telephony makes all this easily possible at a lower cost than traditional systems.
Home based and traveling workers can also go into your office, in fact any of your office locations, and simply “log in” to your phone system just like they log in to your computer system. Once logged in all their phone settings are automatically provided to the phone in which they log in. This just wasn’t easy or feasible to do economically prior to IP Telephony.
There are many more benefits to IP Telephony. This brief overview should be enough to peak your interest to continue your investigation. You don’t need to make a total swap out of your current phone system. It is possible to gradually introduce an IP Telephone System into your organization and interface it to legacy systems.
Don’t just improve the way you currently do business! Explore the strategic business applications and implications of IP Telephony. New technologies such as IP Telephony don’t just replace previous ones but allow much greater functionality, increased productivity, enhanced customer service and lower costs than prior technologies.
Expand the possibilities of conducting your business in ways you never thought possible. All major phone system manufacturers are investing their research and development dollars into development of their IP Phone Systems. Thousands of companies have already converted to it. There must be a reason or two or twenty.
Ed Mass is President of Mass Strategic Communications, Inc., a telecommunications consulting firm since 1993. Visit http://www.voip-telephone-system.com and http://www.masscom.com for more information. We specialize in Transforming Telecommunications from a Tactical Tool To a Strategic Business Resource. We Integrate Business Strategies with Technology Opportunities.
We act as an extension of your staff. We are business strategists to increase the performance of your company through intelligent and cost effective use of technology.
Specifically, we consult on IP Telephone System Decisions, Service Provider Decisions for Voice and Data Services, and Services Audits to Inventory All Services and Discover Unused Services. We do all this within a framework of Vendor-Neutral Consulting.
Copyright 2006 Ed Mass and Mass Strategic Communications, Inc. All Rights Reserved Worldwide. Reprint Rights: You may reprint this article as long as you do not edit the article in any way. You must leave all of the links active and include the full author name credit with company profile.
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